top of page
MREP_ TheLodge_00018.jpg

Crown of the Continent Privacy Policy 

Effective Date: January 8, 2026

This Privacy Policy explains how we collect, use, and protect your personal information when you book or stay at our short-term rental property (“the Property”). By making a reservation, you consent to the terms outlined below.

1. Information We Collect

We collect information necessary to manage your booking and ensure a safe and pleasant stay. This may include:
 

  • Contact Information: Name, address, email, and phone number.

  • Booking Details: Dates of stay, number of guests, and payment information.

  • Identification: Government-issued ID or other verification documents (if required by law or booking platform).

  • Communications: Messages or inquiries sent through our website or booking platform.

  • Technical Data: IP address or device information (if collected via online booking or Wi-Fi).

2. How We Use Your Information 

Your information is used for the following purposes:

​

  • To process and confirm reservations

  • To communicate check-in/out details and property rules

  • To collect payment and security deposits

  • To comply with legal or tax obligations

  • To maintain the safety and security of guests and property

  • To improve guest experience and property management operations

3. Information Sharing

We do not sell or rent guest information. Your information may be shared only with:
 

  • Booking Platforms: Such as Booking.com, or similar services used for reservations

  • Service Providers: Cleaning, maintenance, or security professionals as necessary

  • Legal Authorities: When required by law, such as local lodging regulations or safety investigations

4. Data Security

We implement reasonable safeguards to protect your personal data from unauthorized access, disclosure, or misuse. Digital data is stored on secure servers or trusted booking platforms with encryption protocols.

5. Data Retention

We retain guest information only as long as necessary to comply with legal, accounting, and tax obligations, or to resolve disputes. After that period, data is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to:
 

  • Access, correct, or delete your personal data

  • Withdraw consent where applicable

  • Request a copy of your information

  • Lodge a complaint with a data protection authority
     

Requests can be submitted via the contact information listed above.

7. Use of Security Cameras (if applicable)

For safety and property protection, exterior security cameras may be installed. Cameras are positioned to monitor entry points only and do not record private areas such as interiors, patios, or pools where privacy is expected.

8. Changes to This Policy

We may update this Privacy Policy periodically. The revised policy will be posted at the Property or on the listing page, with the “Effective Date” updated accordingly.

9. Contact Us 

If you have questions or requests regarding this Privacy Policy, please contact:

​

Steve Mauer

steve@crownofthecontinentglacierprk.com

(406) 207-9190

bottom of page